Version 2.0 · Effective 28 September 2026
1. Who operates this website
This website is operated by PastWipe Ltd, a private limited company registered in England and Wales with company number 16893742. Our registered office is 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Contact us at info@pastwipe.com.
2. Scope and acceptance
These terms govern access to and use of pastwipe.com and website pages that expressly link to these terms. Please read them before using the website. If you do not accept them, please stop using it. The website is intended to provide information to businesses, public-sector organisations and people acting on their behalf.
3. Separate customer agreements
These terms do not grant a software licence or govern a paid service, scoped evaluation, implementation, support engagement or partnership. Those arrangements require a separate written agreement with PastWipe Ltd, including any applicable data-processing terms. Sending a form or enquiry does not create an obligation for either party to enter into a contract. An existing signed agreement governs the services within its scope.
4. Website information and product descriptions
Website content is general information. It is not legal, regulatory, insurance or security advice tailored to your circumstances. Descriptions of concepts, planned features and illustrative use cases do not confirm availability, compatibility or performance in your environment. The capabilities, limitations, deployment requirements and acceptance criteria for an engagement must be set out in the applicable written agreement. No security control can guarantee prevention of every breach or misuse of information.
5. Permitted use
You may view, download and print reasonable extracts for your organisation’s internal evaluation, provided you keep copyright and other proprietary notices and do not misrepresent the content. Rights in the website content belong to PastWipe Ltd or the relevant rights holders. These terms grant no right to use software, patents, branding or other intellectual property beyond the limited permission in this section. Other rights expressly permitted by law are unaffected.
6. Prohibited use
Do not misuse the website, introduce malicious code, attempt unauthorised access, impersonate another person, submit unlawful material, infringe third-party rights, disrupt availability or bypass security measures. Do not harvest personal information or use automation in a way that damages the website or interferes with other users. Obtain written permission before carrying out intrusive security testing.
7. Enquiries and submitted information
Provide accurate information and submit only material you are entitled to share. Do not send passwords, private keys, live breach datasets, special-category personal data or other sensitive material through public forms or email. Ask us to agree an appropriate secure channel first. Ordinary website enquiries do not create an NDA or a professional advisory relationship. This does not remove duties imposed by law or an existing confidentiality agreement. Personal data is handled under our Privacy Policy.
8. Support requests
The support form is a contact route. It does not create a support entitlement, response-time guarantee or service-level agreement. Support scope, hours, severity definitions and response targets, where offered, are governed by the relevant written customer agreement. For an urgent operational incident, use the escalation route agreed in that agreement.
9. Links and third-party services
Links to third-party websites are provided for convenience. We do not control their content or practices and are not responsible for them merely because we link to them. A link does not imply endorsement. Third-party services may have their own terms and privacy notices.
10. Availability and changes
We may correct, update, suspend or withdraw website content or access where reasonably necessary. We do not promise uninterrupted or error-free access. We will take reasonable care in maintaining the website, but you should verify material information with us before relying on it for a business decision. We may update these terms by publishing a revised version and date. Changes do not retrospectively alter a signed customer agreement.
11. Liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of England and Wales. Subject to that, we will not be liable to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss of profit, revenue, business, business opportunity, anticipated savings or goodwill, or for any indirect or consequential loss, arising out of or in connection with the use of, or inability to use, this website or reliance on its content. Subject to the first sentence of this section, our total liability to you arising out of or in connection with this website and these terms is limited to £100. Liability for contracted services is governed by the relevant written agreement, not by these terms.
12. Privacy and storage
Our Privacy Policy explains how personal information is handled. Our Cookie Policy explains cookies and similar browser storage. Using the website or accepting these terms does not constitute consent to optional analytics or marketing. You can manage optional storage through Cookie settings.
13. Governing law and jurisdiction
These terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or this website, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim.
14. Contact
For website, legal or accessibility enquiries, email info@pastwipe.com or write to PastWipe Ltd at its registered office. Please identify the page or issue so we can route the enquiry appropriately.